Monitoring

Once we appoint a catering contractor to a business, we automatically offer a monitoring service.

This ensures that the offer made and accepted is delivered.

Core monitoring includes:

Finalising of Budgets/Contracts

Implementation of Tender Submission

Quality Assurance

Year End Review

Frequency of audits are pre-agreed and a helpline service is available throughout.

Catering Audits

Specialist audits are carried out for: Food and allergen compliance; Health & Safety; financial performance; marketing; food offer; customer care and other related areas.

Undertaking a review or audit of a current operation can result in cost savings as well as an enhancement to the overall delivery.

It can also contribute to longer term contract strategy.

In-House

In addition to assisting business set up an in-house catering offer -we provide regular support, training and monitoring to build on the initial business and ensure it is both operationally efficient and legislatively protected.

Training is provided for all grades of staff for health and safety including levels 2-4 food safety, levels 2-3 food allergen management as well as a host of in-house modules and advice on apprenticeships and formal craft-based courses.